Delivery Charges

Delivery Charges

£3.99 in order within £39.99(after all discount) including VAT is the standard delivery charge for most parts of mainland UK.

Delivery charges to Northern Ireland, the Channel Islands, Offshore Islands, Highlands, Scottish Islands and certain areas of the UK may vary according to the size and weight of the parcel.

Orders placed online over £40(after all discount) including VAT to most parts of mainland UK qualify for FREE delivery.

Local Delivery Charges

The local delivery area will be automatically identified after entering the postcode and address at the checkout. 

£1.99 in order within £19.99(after all discount) including VAT is the local order delivery charges. 

FREE delivery in order £20 and over for local delivery. 

Delivery Policy

In the event of delivery not being possible within 14 days of receiving your order, we will keep you informed and give you the option to cancel the order and receive full refund of monies paid.

If an item is out of stock we will aim to contact you within 5 working days of your order being placed. We may also offer alternative items or inform you of the date that we expect the missing item(s) to be back in stock.

The majority of orders will arrive within the delivery times stated above, however, please allow at least 10 working days for UK delivery from the date your order was shipped before contacting us, as we are unable to investigate with couriers until this time has passed.

Sunlight e-store cannot accept responsibility on all orders for delays caused by unforeseen circumstances, such as customs clearance, covid related illness or busy holiday periods. In these instances, the original shipping costs cannot be refunded.

If a parcel is deemed lost we will not be able to offer a replacement until 10 -14 working days after the shipping date subject to customers completing a non-receipt form. If a parcel is lost, we are not able to offer a straight refund, we will however send out a replacement. Any goods not received within the above timescales must be reported to Sunlight e-store in writing 14 working days from the date of dispatch.

Please keep your email receipt safe as reference.